Our Policies

Minimum of a 3 night stay required for all rentals.

Rates may vary depending on time of year and special events.

Deposit and payment information:

We can accept VISA, MC, Discover, American Express or money order.  The most secure method of payment is to phone us directly or fax us at (615) 650-1914.  You can also e-mail us at info@kerlerec.com  with your payment information with credit card number; expiration date and name as it appears on the card and the billing address for the card (please break the card number into two separate e-mails for added security).

Deposit Policy

• 50% deposit required upon booking.

• Remaining balance required 14 days prior to arrival.

• Booking rates vary during “special events”.*

• Remaining balance required 30 prior to arrival.

Cancellation Policy

• 30 Days notice required for full refund of deposit; thereafter 50% refund up to 14 days prior to arrival.

• Less than 14 days notice, no refund.

• 30 days notice required for 50% refund during “special events”.*

• Less than 30 days notice no refund.

*  “Special event” dates include, but are not limited to: New Year, Sugar Bowl, Super Bowl, Final   Four, Mardi Gras, French Quarter Fest, Easter, St. Patrick’s Day, Jazz Fest (last weekend of April and first weekend of May), July 4th  (Essence Festival), Labor Day, Southern Decadence, Halloween, Thanksgiving, Christmas and certain conventions.

The owners/management will not responsible for accidents or injury to guests of for loss of personal items of any kind.  ALL GUESTS MUST BE REGISTERED. 

Thanks again for your interest in Kerlerec House or Maison Royale.  Please contact us with any questions.

E-mail us at info@kerlerec.com or call us at 504-944-8544.